🛡️ Safe and Responsible Platform

soldbaji Responsible Gaming
Your safety is our priority

When entertainment turns into a problem, it is important to act in time. soldbaji gives you all the tools you need to play in a safe and healthy way.

What Is Responsible Gambling and Why Is It Important?

Online casino and betting are primarily for entertainment — just like watching a cricket match or going to the cinema. soldbaji believes every player can play in an informed, happy and safe way. However, for some people gambling can gradually become an addiction, causing harm to family life, finances and mental health.

That is why we have placed responsible gaming at the heart of our platform. Our goal is to create an environment where playing is always fun and in control, by giving you the right tools, information and support.

Gambling is a high-risk activity. Never bet money you cannot afford to lose. Gaming is always for entertainment, not as a source of income.

21+

Age Restriction

soldbaji is for people aged 21 and above only. Participation by minors is strictly prohibited. We collect the necessary information to verify your identity, and minors cannot open an account. If there are children or teenagers in your household, make sure they cannot access your account.

Our Protection Tools

soldbaji provides a number of effective tools to help players keep their gambling habits in check.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once a limit is set, it takes effect immediately. A request to increase a limit requires a wait of at least 24 hours before it comes into effect, while lowering a limit is instant. This is the most effective way to keep your budget under control.

Time-Out

Temporarily close your account for anywhere between 24 hours and 30 days. During this period you will not be able to log in or place bets. A temporary break gives you a chance to reconsider and helps keep gambling in the right proportion in your life.

Self-Exclusion

If you feel gambling is getting out of control, you can self-exclude for a period of 6 months to 5 years. During this time your account will be completely inactive and no promotional messages will be sent to you. Reversing self-exclusion is difficult, so it is a serious decision.

Betting and Transaction History

You can view your complete betting, deposit and withdrawal history at any time by logging into your account. This transparency helps you review your own habits and make informed decisions.

Reality-Check Alerts

After you have been playing continuously for a set period, a reminder will appear on screen letting you know how long you have been playing and how much you have spent. These alerts help keep sessions short and in control.

24/7 Bangla Support

For any issue, speak to our 24/7 live chat support team in Bengali. Our specialist team is always ready to help with any questions or concerns about responsible gaming.

Signs of Problematic Gambling

If any of the signs below apply to you, it is time to seek help. Be honest with yourself.

Repeatedly placing larger bets in an attempt to recover lost money ("chasing losses").

Taking loans for gambling, dipping into savings, or hiding money from your family.

Neglecting work, family or friendships because of gambling.

Feeling restless, irritable or down when not gambling, and feeling relief only when you play.

Hiding the amount you gamble or the losses you have made from family or close ones.

Spending far more time and money on gambling than you planned.

The Golden Rules of Healthy Play

Following these rules will keep gambling fun and safe at all times.

1

Set a budget

Decide in advance how much you will spend in each session. Do not go beyond this limit, even if you are winning.

2

Stick to Time Limits

Decide how long you will play each day. Use a timer and log out when the time is up.

3

Do Not Play on Impulse

Do not play when you are upset, drunk or under heavy stress. Make decisions with a clear head.

4

Accept That Losing Is Normal

Losing is a normal part of gambling. Do not play desperately trying to win back lost money.

5

Take a Break

Take regular breaks. Keep time aside for family, friends and hobbies outside of gambling.

Remember: Gambling is never a reliable source of income. The outcome of every bet is completely random.

How to Use the Protection Tools?

The protection tools on soldbaji are easy to use. Our support team will help you at every step.

To Set a Deposit Limit

1

Log in to your soldbaji account.

2

Go to the "Responsible Gaming" section in Account Settings.

3

Select your preferred limit and save — it will take effect immediately.

For Self-Exclusion or Time-Out

1

Contact us via live chat or email us at [email protected].

2

Let us know your preferred duration: time-out (24 hours–30 days) or self-exclusion (6 months–5 years).

3

Our team will process the request and send you a confirmation.

Important Information:

While self-exclusion is active, we will not send you any bonus or promotional messages. Even after the set self-exclusion period ends, a "cooling-off" period applies before it can be reversed. This policy exists entirely for your protection.

Need Help? We Are Here for You

If you feel gambling is having a negative impact on your life, do not try to handle it alone. The soldbaji support team and specialist professionals are always by your side.

soldbaji Live Chat

Speak directly with our 24/7 Bengali-speaking live chat team. They can activate protection tools on your account, set limits and provide the information you need. Everything is discussed in complete confidence.

Email: [email protected]

Professional Counselling

Gambling addiction is a mental health issue. Getting support from mental health professionals in Bangladesh is now easier than before. Talk to your family or a trusted friend. Remember, asking for help is a sign of courage.

Contact your local mental health centre or hospital.

Protection of Minors

Always keep your account password private. Make children and teenagers in your household aware of the risks of online gambling. Use parental control software. Minors will never be able to play on soldbaji — this is our firm commitment.

Responsible Gaming FAQ

Answers to common questions about responsible gaming are provided below.

Yes, lowering a deposit limit takes effect immediately. However, a request to increase a limit takes at least 24 hours to come into effect. This policy is in place to protect you from overspending in the heat of the moment.

Your account balance remains safe during self-exclusion. Contact our support team to arrange a withdrawal. The minimum withdrawal amount is ৳1,000 and requests are usually processed within 1 hour.

Yes. Our system can detect unusual betting patterns. If a player's activity shows signs of problematic gambling, our team may reach out to them. However, the final decision always rests with the player.

The account belongs solely to the registered individual. However, if an account holder is unable to contact us themselves, a family member may inform us of the situation via live chat or email on their behalf. We will verify the necessary details and provide assistance.

Once a time-out period ends, the account is reactivated automatically. However, for self-exclusion, even after the set period expires, a "cooling-off" period must pass and an active request must be made to reopen the account — this is to prevent resumption in the heat of the moment.

Absolutely. All soldbaji support is provided in Bengali. Our live chat team operates 24 hours a day, 7 days a week according to Bangladesh Standard Time (BST, UTC+6). Feel free to reach out with any questions or concerns about responsible gaming.

Enjoy Safely,
Play Responsibly

soldbaji is your entertainment companion — always in a safe and transparent environment.